Frequently Asked Questions

We specialize in advanced, research-backed treatments like TMS, ketamine therapy, and Spravato, alongside traditional psychiatric care. Our providers spend real time with patients (60-minute initial evaluations), and we offer multiple modalities under one roof so you do not have to navigate the system alone.

Start by calling us or completing our online contact form. A Care Coordinator will reach out within one business day to discuss your needs, verify your insurance, and schedule your initial evaluation.

We prioritize getting patients in quickly. Most new patients are seen within a few days to a week of their initial call.

Your first visit is a comprehensive 60-minute evaluation with one of our psychiatrists. They will review your history, discuss your symptoms, and work with you to develop a personalized treatment plan.

Yes. We accept all major insurance plans for most services. Our team verifies your benefits and handles prior authorizations before treatment begins.

IV ketamine is a cash-pay service and is not covered by commercial insurance. However, the VA will cover ketamine for eligible veterans. Spravato (esketamine nasal spray), which is FDA-approved, is covered by most insurance plans.

Yes. TMS is covered by most major insurance plans for the treatment of major depressive disorder. We handle the prior authorization process for you.

We offer self-pay options and can discuss payment plans. Contact our team to learn about available options.

Your psychiatrist will conduct a thorough evaluation and recommend a treatment plan based on your specific symptoms, history, and goals. We often combine treatments for the best results.

This is actually our specialty. Treatments like TMS, ketamine, and Spravato are specifically designed for patients who have not responded to traditional medications.

All of our treatments are FDA-cleared or have strong research backing. They are administered and monitored by experienced medical professionals in a clinical setting.

Absolutely. We encourage it. Our team coordinates with your existing providers to ensure a cohesive treatment approach.

We offer telehealth for psychiatric follow-up appointments and some initial consultations. TMS, ketamine, and Spravato treatments must be done in person at our clinics.

For psychiatric appointments and TMS, yes. For ketamine and Spravato sessions, you will need someone to drive you home as these treatments can cause temporary sedation.

It depends on your treatment plan. TMS typically requires daily visits for 4-6 weeks. Ketamine and Spravato follow their own schedules. Psychiatric follow-ups are usually every 2-4 weeks initially.